The Nevada Department of Taxation is the primary state government agency responsible for overseeing revenue collection, tax administration, and statutory compliance across the Silver State. Headquartered in Carson City with regional offices in Las Vegas and Reno, the department efficiently manages the collection and distribution of over 20 different state and local tax types.
Project Details:
- Large-Scale Migration: Directed the zero-data-loss migration of thousands of government web pages and multimedia assets from a legacy Ektron CMS to a modern open-source platform.
- Infrastructure & Security: Architected a secure server environment tailored for public-facing accessibility, ensuring all search and resource portal functionalities were highly available for state taxpayers.
- AI Integration: Deployed and trained an AI-powered public inquiry chatbot, strictly ring-fencing its training data to approved documentation to ensure 100% accuracy and compliance.
- Custom Development: Engineered complex user-role hierarchies for internal content governance and built a custom, dependency-free event calendar system to replace third-party plugins.
- UI/UX & Accessibility: Achieved comprehensive WCAG 2.1 AA compliance, universal cross-browser compatibility, and seamless mobile responsiveness across the entire digital gateway.
Skills:
- Enterprise Architecture, Legacy System Migration, AI Implementation (RAG), Secure Infrastructure, Content Governance.
Project Screenshots:
